1. as if this organization’s problems are my problems.

1. Age

 Less than 25 year                   25-35               35-45               45 and above

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2. Gender:     

£ Male            £ Female

Note:
please rank the facilities and services in this using following scale.

5 =
strongly agree   4 = agree   3 = neutral  
2 = disagree    1 = strongly
disagree

 
 
Sr.#

Statement

SA
5

A
4

N
3

DA
2

SDA
1

 

Top
Level Commitment

 

 

 

 

 

1

 I really feel as if this
organization’s problems are my problems.

 

 

 

 

 

2

I feel a strong sense of loyalty towards
this organization.

 

 

 

 

 

3

I would accept almost any type of job
assignment in order to keep working for this organization.

 

 

 

 

 

4

 My
work is my most rewarding experience.

 

 

 

 

 

5

 I am
willing to put in a great deal of effort beyond that expected in order to
help this organization to be successful.

 

 

 

 

 

 

Flow of Information

 

 

 

 

 

6

I am satisfied with
the communication flow in my work center.

 

 

 

 

 

7

Important
information moves freely up and down the organization.

 

 

 

 

 

8

My immediate
supervisor explains things clearly to me.

 

 

 

 

 

9

Communication flows
freely from senior leadership to all levels of the organization.

 

 

 

 

 

10

My immediate
supervisor effectively passes on information I need to know.

 

 

 

 

 

 

Relationship and Decision making

 

 

 

 

 

11

When
making a decision, I trust my inner feelings and reactions

 

 

 

 

 

12

I
generally make decisions that feel right to me

 

 

 

 

 

13

I use
the advice of other people in making my important decisions

 

 

 

 

 

14

I rarely make important decisions without
consulting other people

 

 

 

 

 

15

I double check my information sources to be sure
I have the right facts before making decisions

 

 

 

 

 

 

Mutual Understanding

 

 

 

 

 

16

Employees are held accountable for their work

 

 

 

 

 

17

I would recommend the Company as a great place to
work
 

 

 

 

 

 

18

All employees are committed to the success of the
company

 

 

 

 

 

19

Employees
are committed to serving the Company

 

 

 

 

 

20

Employees
are committed to improving quality of services

 

 

 

 

 

 

Supply chain
Responsiveness

 

 

 

 

 

21

We
offer competitive prices.

 

 

 

 

 

22

We
deliver customer orders on time

 

 

 

 

 

23

We
offer products that are highly reliable

 

 

 

 

 

24

We have
fast product development.

 

 

 

 

 

25

We are
first in the market in introducing new products.

 

 

 

 

 

26

We are
able to offer prices as low or lower than our competitors.

 

 

 

 

 

27

Our
major suppliers effectively expedite our emergency orders

 

 

 

 

 

28

We have
time-to-market lower than industry average.

 

 

 

 

 

29

Our
major suppliers change product mix in a relatively short time.

 

 

 

 

 

30

Our
major suppliers change product volume in a relatively short time.

 

 

 

 

 

31

We
provide dependable delivery.

 

 

 

 

 

32

We
provide customized products.

 

 

 

 

 

33

We
offer products that are very durable.

 

 

 

 

 

34

 We are able to compete based on quality.

 

 

 

 

 

 

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